We build between, not around
the systems your operation already runs on
the systems your operation already runs on
Phoenix studio that maps your operations, structures your systems, and ships the operational + AI layer for industrial, logistics, and field-services teams. Used every day, for years.
Some teams are figuring out where AI fits. Others know what to build. Some need a team.
Six weeks. We map your operation, score every workflow for AI fit, and hand you a build plan with sequenced bets — not a deck.
Twelve-week sprints. Real users on real data by day five. Public Jira board, weekly demo, work you can see.
Long-term partnership. Our team works inside yours — same Slack, same Jira, same standups. AI and ops engineering, on tap.
Operations leaders, dispatchers, inspectors, foremen. Software for the work that doesn't stop.
Four practices. Custom software development for operations teams that need it to work, not just ship.
Inspection, dispatch, quoting, scheduling. Built for regulatory and audit demands.
Decision-capture systems. LLMs deployed where they reduce manual review, not generate noise.
Offline-capable apps for technicians, drivers, inspectors. Built for gloves, low signal, tight clocks.
Long-term partnerships. Our team operates as your engineering function. No agency theatrics.
Selected work from a Phoenix AI consultancy. In production, used daily.
We don't measure success by launch dates. We measure by the system still being used, four years later, by someone who can't imagine doing the work without it.
Building it is half the job. Operating it — observability, governance, reliability — is what makes a system you can bet the business on. Read how we operate →
Structured telemetry from day one — Sentry releases, PostHog event taxonomy, error budgets, SLOs tied to user-facing outcomes. If it's in production, it's instrumented.
Eval harnesses, output validation, never-execute-without-confirm on destructive paths, prompt-injection scanning. LLMs draft and propose; humans approve before anything material moves.
PII classification, encryption at rest (AES-256) and in transit (TLS 1.3), retention schedules tied to business need, right-to-deletion workflows. HIPAA-ready architecture; GDPR + CCPA aligned.
Immutable audit logs, RBAC with least-privilege, secret rotation, rollback drills, blue-green deploys. SOC 2 trajectory; audit-grade trails by default — the same backbone our AMPP-endorsed work runs on.
They automated our entire dispatch—load inputting, in-transit, carrier payout. The kind of quiet, durable software we'd been looking for for years.
Five phases. The cadence that ships durable software.
Two weeks, paid. Workflow, people, edge cases. You own the artifact.
Interface, data model, decision flow. In Figma before production code.
Two-week sprints. Public Jira board. Weekly demo. You see what we see.
Phased rollout. Real users, real data. Rough edges fixed before folklore.
Long-term ownership. SLAs, on-call, roadmap. The work that makes software last.
If you’re running a business and you keep hearing about AI but don’t know what it actually means for your operation — book 15 minutes with our founder Steven. No pitch. No proposal at the end. He’ll cover the obvious AI fits for the way you actually work, the obvious traps, and whether a longer conversation is worth having. You’ll leave knowing whether you need help — and you’ll know it whether or not you hire us.
