Software studio·25+ engineers·Phoenix & Los Angeles
Sytepoint, Inc. · Operational software since 2010 · Phoenix + LA

The system behind businesses that need to move faster.

Sytepoint builds the full operational loop: from demand generation and conversion to software, automation, AI workflows, and internal operations.

Start a diagnostic →15 minutes with Steven, free
No pitch. Replies within 1 business day.
The problem

The problem is not effort. It is that the business was never built to handle opportunity.

Marketing generates the lead. Someone follows up by hand. Operations get buried. The same information gets typed into three systems. A handoff gets missed. And somewhere in that chain, the opportunity quietly disappears. Not because anyone slacked, but because the systems were never connected in the first place.

You do not need more tools. You need connected systems.

One loop, two levers

Funnel to workflow. We run the whole loop.

Most businesses hire a marketing agency for the front and a dev shop for the back. The handoff between them is where the work leaks. We run both halves as one loop: the funnel that brings demand in, and the workflow that handles it.

Funnel

Slow, or sitting on capacity? We turn on demand. Ads, landing pages, intake, conversion. Leads in days.

Workflow

Work flowing? We tighten the operation. Custom software, automation, dashboards, AI. It scales without breaking.

The two feed each other. That is the loop.

Run the loop →
The advantage

Move at the speed of opportunity.

Most businesses move slow because their tools move slow. We collapsed that. When a window opens, we deploy the whole machine to capture it, while everyone else is still scheduling the kickoff call.

When opportunity strikes

Live before your competitors book a meeting.

An incident. A market shift. A sudden surge in demand. We launch the landing page, the ad campaign, the intake, and the conversion tracking in hours. The Garden Grove response went live in a weekend, and affected families were retaining the firm within the week.

When you are scaling

Working prototypes in days, not quarters.

No more monthly wireframe and approval cycles. We ship working software fast, deploy live, and iterate against real usage. Then we advise on what is newly possible that most teams have not realized yet.

Move on an opportunity →From idea to live in days. Sometimes hours.
What we build

We build the custom software your operation runs on.

CRMs, ERPs, dispatch and field service tools, mobile apps, dashboards, and the integrations that tie them together. Built around how your team already works.

A custom operations dashboard on a laptop alongside a companion mobile app

The software is the foundation. The AI, automation, and growth systems run on top of it.

See what we can build for you →
01. Work in the field

Operations that look chaotic from outside. Software that’s calm on the inside.

Industrial inspection. Freight dispatch. Livestock logistics. Different industries, same pattern: a leader with deep domain knowledge, an operation that runs on edge cases, and software that has to absorb the chaos so the operator’s screen can be calm. That’s the work, across every industry we’ve shipped into.

Industrial · 2021–Ongoing

DocuPaint

Inspection software for a standards-heavy industrial field. The CEO knew the domain cold; we translated the nuance into standards-encoded forms 200+ enterprise organizations use daily. Four years in production.

Read case study
Freight & logistics · 2020–2024

LoadQuest

National freight dispatch automation for a brokerage running on twenty years of carrier relationships. We translated the founder’s relationship logic into automated routing, in-transit tracking, and carrier payouts. Dispatchers moved from data entry to exception handling.

Read case study
Agriculture · 2024–Ongoing

Livestock Lift

Two-sided iOS marketplace connecting cattlemen and independent haulers in an industry that runs on handshakes. We built bid-and-counter pricing, photo-proof handoffs, and trust infrastructure for a category that had never had it.

Read case study
Same approach across construction, property management, real estate, field services, and industrial services. See all work →
Live demo · one of the workflows we automate

Stop paying people to retype paperwork.

Pick a sample. Watch it pull clean data from a document and flag what needs a human.

Document Extractor·Job 4127 · Central Distribution Center
ready
SOURCE · Bill of Lading · Cover Sheet
Bill of Lading · Cover Sheet
SIG · DATE
EXTRACTED DATAwaiting…
COVER SHEET
Job: 4127
BOL: 4127-2891
Seq: 142
Lots: 1847, 1848
Project: Central DC
Fab: Western Steel Works
Agent: Cascade Freight
Weight: 9,847.20 #
Qty: 15
Ship: 4/2/2026
On-Site: 4/3/2026
Handwritten: Damage 4x4 (?) — needs verify
#QTYASSEMBLYDESCLOTITEM / SPECLENGTHWIDTHPAINTWT (LB)
11142B10ATUBE_GIRT1848HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.6
21142B13ATUBE_GIRT1847HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
31142B13ATUBE_GIRT1848HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
41142B13ATUBE_GIRT1848HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
51142B13ATUBE_GIRT1847HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
61142B13ATUBE_GIRT1847HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
71142B13ATUBE_GIRT1848HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
81142B13ATUBE_GIRT1848HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
91142B13ATUBE_GIRT1847HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
101142B13ATUBE_GIRT1848HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
111142B13ATUBE_GIRT1847HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
121142B13ATUBE_GIRT1847HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
131142B13ATUBE_GIRT1848HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
141142B13ATUBE_GIRT1848HSS6X6X.500-A500-C14'-5/16"8#-7/8"035692.7
151142B14ATUBE_GIRT1847HSS6X6X.500-A500-C14'2-1/32"8'6-3/4"035692.7
Total9,847.20
EXPORTS TO
XLSSpreadsheet
PCRProcore
CRMCustomer record
Built for a client · automated extraction · human review in seconds
Demo · sample data only
Walk through it in full →
02. How we engage

Where are the hours going?

Some teams know exactly where the hours go. Some have a hunch. Some need someone to come in and tell them. Three ways to start with us.

Engagement 01

Where the hours go. In writing, in six weeks.

We sit with your operators. Walk your actual workflow. Score every place hours are being lost. The deliverable is a written plan with sequenced fixes. You own it whether you build with us or not.

Duration
6 weeks
Deliverable
Written plan, yours to keep
Investment
Fixed, paid
Promise
No sales pitch
Start a diagnostic →
diagnostic · workflow scoring
scoring
Workflow impact map · 23 reviewed
WF-08
Vendor invoice intake
2.8
WF-12
Dispatch routing
9.2
WF-04
Quote turnaround
4.5
WF-19
Field report routing
8.7
WF-15
Customer onboarding
3.8
Engagement 02

Build the fix. In production from week one.

Twelve-week sprints. Your operators are using the system on real data by day five, not the day after launch. You see what we’re building every week. Weekly written review, weekly demo, no surprises at the end.

Duration
12-week sprints
Deliverable
Software in production
Cadence
Weekly demo
Visibility
Weekly written review
Scope a build →
In progress3
DP-241
Vendor doc parsing pipeline
JR · today5 pts
DP-238
Inbound webhook validator
MK3 pts
DP-235
Auth refresh on edge
DT2 pts
In review2
DP-232
Decision capture · v2
SM8 pts
DP-228
Audit log viewer
JR3 pts
Shipped8
DP-220
Field sync · offline
MK5 pts
DP-217
Routing engine v3
DT8 pts
DP-214
Approval flow rebuild
SM5 pts
Engagement 03

Long-term, our team operates as yours.

Once a system is in production, the question becomes who keeps it healthy. We embed engineers as a fractional team available the way an internal team would be. The people who built it are the people who maintain it.

Commitment
Quarterly, renewable
Team
2–6 engineers
Hours
EST/PST coverage
Transparency
Live progress dashboard
Talk about embedding →
team · sprint 47 · day 8/10
5 active
Embedded team · live5/9 online
JR
Joel R.
Senior · backend
SM
Sahak M.
Lead · platform
MK
Mike K.
Mid · mobile
DT
Dani T.
Senior · AI/agents
IG
Ignacio G.
Mid · frontend
03. The 15-minute call

Not sure where to start? Let’s figure it out together.

If hours are going somewhere you can’t name, book 15 minutes with our founder Steven. No pitch. No proposal at the end. He’ll cover where your operation is most likely losing time, the obvious traps to avoid, and whether a longer conversation is worth having. You’ll leave knowing whether you need help. And you’ll know it whether or not you hire us.

FORMAT
15 min · video call
WITH
Steven, founder
COST
Free, always
PROMISE
No sales pitch
Book 15 minutes with Steven→Or just reach out. Happy to chat
We build between, not around
the systems your operation already runs on
SAP
S/4HANA · ECC
Salesforce
Sales · Service
Microsoft
365 F&O · Business Central
Procore
Construction
NetSuite
ERP
ServiceNow
ITSM · CSM
04. Where teams start with us

If you already know what you need.

Most clients come in through Diagnose. These are the named shapes engagements take after that. If you already know which one fits, skip straight to it.

01 · AI workflows
AI workflow automation

Production AI workflows that survive Monday morning.

02 · n8n
n8n implementation

Production n8n. Custom nodes, AI integration, governance.

03 · Claude
Claude implementation

Claude with the substrate. Eval suites, MCP, HITL, audit logs.

04 · Agentic AI
Agentic AI on AWS

Bedrock, Quick, Amazon Connect, implemented inside your operation.

05 · Mobile
Mobile app development

React Native + native iOS. Field, driver, marketplace apps.

06 · Audit
14-day operations audit

Fixed scope. Written plan you can fund or hand to anyone else.

07 · Build
Build engagement

Ship the system. 8 to 16 weeks, fixed scope, you own the IP.

08 · Retain
Long-term retainer

Engineering capacity that knows your system cold.

See all services
Our approach

The hard part isn’t the software. It’s making it stick.

Most operational transformations create more chaos than they solve. We treat your operation as a living system — phasing change around adoption risk, workflow reality, and the people who do the work. Modernization is built one safe layer at a time, with a human on every decision that matters.

See how we work →
  1. 01 Operational visibility
  2. 02 Workflow standardization
  3. 03 Structured data collection
  4. 04 Observability
  5. 05 AI-assisted workflows
  6. 06 Gradual automation

Built for the people who actually run things.

Operations leaders, dispatchers, inspectors, foremen. Software for the work that doesn’t stop.

CONSTRUCTION · GENERAL CONTRACTING
Commercial GCs & site teams
PMs and supers running commercial builds. Submittals, RFIs, daily logs. Synced from Procore and the field.
LOGISTICS · DISPATCH
Freight & fleet operators
Dispatchers running national freight networks. Loads, drivers, payouts. Automated end-to-end.
FIELD SERVICES · CREWS
Technicians & foremen
Crews working with gloves, in low signal, on tight clocks. Mobile-first, offline-ready software.
AGRICULTURE · OPS
Producers & haulers
Cattle & livestock operations. Real-time routing, weight tracking, welfare reporting.
05. Capabilities

What we build.

Four practices. Custom software development for operations teams that need it to work, not just ship.

ops.platform · queue/active
live
WO-4821
Site visit · sector 14
OPEN
JR
WO-4820
Equipment audit
OPEN
MK
WO-4819
Quote review · ABC
QUEUED
DT
01 / 04↗

Operational platforms

Inspection, dispatch, quoting, scheduling. Built for regulatory and audit demands.

React NativeNestJSPostgresNext.jsVercel
automation · pipeline/decisions
streaming
"reschedule wednesday delivery"
→
routed
0.94
vendor invoice · INV-3387
→
approved
0.91
"missing PO on line item 4"
→
flagged
0.97
02 / 04↗

AI & automation

Decision-capture systems. LLMs deployed where they reduce manual review, not generate noise. See AI workflow automation →

ClaudeMCPn8nVector DBs
field.app · iOS · build 247
offline
9:41offline
Job #4821
3.2 mi · ETA 09:55
SkipStart
Auto-sync14 jobs queued
local SQLite store
last sync 4m ago
03 / 04↗

Mobile & field tools

Offline-capable apps for technicians, drivers, inspectors. Built for gloves, low signal, tight clocks.

React NativeExpoSQLite syncNative modules
team-progress · this week
live
38/42
PTS COMPLETE · DAY 8/10
12% velocity
9 ENG · 2 TZ
04 / 04↗

Embedded engineering

Long-term partnerships. Our team operates as your engineering function. No agency theatrics.

Weekly demoEST/PST coverageQuarterly renewable
What changes after we ship

Software that gets used. Day after day.

We don’t measure success by launch dates. We measure by the system still being used, four years later, by someone who can’t imagine doing the work without it.

200+
ORGANIZATIONS
Enterprise teams running DocuPaint daily across North America.
15K+
INSPECTIONS LOGGED
Field inspection reports submitted through software we built and maintain.
4yr+
AVG TENURE
How long our platforms stay in active production after launch.
06. When things go wrong

You’ll know first.

Building it is half the job. Operating it is what makes a system you can bet the business on. The short version: when something breaks, you’ll know before your operators do, there will be a written record of every decision, and we don’t ship destructive actions without your approval. Read how we operate →

operational telemetry · 24h window
live
ERROR BUDGET
97.2%
DEPLOYS · 24H
11
all gated · 0 rollbacks
AUDIT ENTRIES · 24H
1,247
retained 7 yrs · immutable
SLO
GREEN
99.95% / 30d window
Recent governance eventsstreaming
  • Audit log · inspection report stored
  • Deploy gate passed · main → prod
  • HITL approval · agent action released
  • Eval harness · 47/47 passing
  • Access review · least-privilege reconciled
01

When something breaks, we know within minutes

Structured telemetry from day one. Error budgets, SLOs tied to outcomes your operators actually care about (turnaround time, error rate, escalation rate). If it’s in production, it’s instrumented. Sentry releases, PostHog event taxonomy underneath, for the technical buyer reading along.

02

AI never executes destructive actions without a human seeing it first

Every AI write path that could lose you money has a human-in-the-loop gate. The model drafts, the operator approves, the system records. Eval harnesses, output validation, prompt-injection scanning underneath. The substrate we use for every Claude implementation.

03

Your data is yours, encrypted, and we can answer where it lives

PII classified, encrypted at rest and in transit, retention tied to business need, right-to-deletion workflows built in. HIPAA-ready architecture; GDPR + CCPA aligned. When your customer asks “what does this system know about us,” you can answer in writing.

04

Every decision has a name and a timestamp attached

Immutable audit logs, RBAC with least-privilege, secret rotation, rollback drills, blue-green deploys. SOC 2 trajectory; audit-grade trails by default. The same backbone our enterprise production work runs on. You can retrace any decision in the system in under a minute.

07. In their words
They automated our entire dispatch. Load inputting, in-transit, carrier payout. The kind of quiet, durable softwarewe’d been looking for for years.
RB
Ron Bagramyan
Founder, LoadQuest.net
Read case study →
ITenure
15+
Years operating
Phoenix & Los Angeles
IIReach
200+
Organizations using
our shipped systems
IIIOutput
20+
Platforms launched,
still in production
IVTeam
25+
Engineers across
two timezones
08. How we work

A method, not a methodology.

Five phases. The cadence that ships durable software.

PHASE I

Discover

Six weeks, paid. Workflow, people, edge cases. You own the artifact.

PHASE II

Design

Interface, data model, decision flow. In Figma before production code.

PHASE III

Build

Two-week sprints. Weekly demo. You see what we’re building every week.

PHASE IV

Launch

Phased rollout. Real users, real data. Rough edges fixed before folklore.

PHASE V

Operate

Long-term ownership. SLAs, on-call, roadmap. The work that makes software last.

Why Sytepoint

Most firms solve one layer. We understand the whole chain.

Attention becomes a lead. A lead becomes a customer. A customer becomes work. Work runs through your operation. The operation needs infrastructure to hold it. Every link hands off to the next, and the handoffs are where most businesses lose money. We build and connect the entire chain.

Marketing agenciesAttention + conversion. Then they hand you the leads and leave.
Dev shopsSoftware. But they do not fill the pipeline or run the operation.
AI consultantsOne layer. A model, a workflow, a slide deck.
No-code firmsGlue between tools. Until the glue breaks at scale.
SytepointThe full loop. Demand generation through operational infrastructure, built and run as one system.
Work with one team →One partner. The whole operational chain.
Begin
Replies within 1 business day

Let’s find where your business is leaking momentum.

Slow pipeline or strained operation,
it’s usually a broken loop.

A short working session to map where opportunity and operations fall out of sync, and what we would build first.

Start a diagnostic →15 minutes with StevenNo pitch. Free, always.